Acceptance of these terms
By using this website, requesting a quotation or placing an order request, you agree to these terms. If you are acting for a company, you confirm that you are authorised to accept these terms on its behalf. If you do not agree, please do not use the website.
About us
This website is operated by Elektro Marine LLC, located at Warehouse 3 - 4, Plot 61H2, Block I, Al Hail Industrial Area, Fujairah, UAE. References to "we", "us" and "our" mean Elektro Marine LLC.
Use of the website
The website is provided to help business customers find marine equipment, spare parts and related products, and to request quotations or place order requests. You agree to provide accurate information and to use the website only for lawful purposes.
Product descriptions and accuracy
We take care to describe products accurately. Product names, model numbers, part numbers, images and specifications are provided for identification. Some information comes from manufacturers or other third parties, and images may be representative. Where a detail is not confirmed, we leave it blank or mark it for confirmation rather than guess.
Before ordering, please check that the model number, part number, revision, approvals and compatibility match your system and vessel requirements. We will confirm key details in our quotation on request.
Availability
Products shown on the website are not guaranteed to be in stock. Unless a product page states otherwise, availability is confirmed only in a written quotation or order confirmation. Many marine spare parts are sourced to order, and some items may be obsolete or available only in limited quantities.
New, used and refurbished equipment
We may supply new, used or refurbished equipment. The condition will be stated on the product page where known, and in every case in our quotation or order confirmation. Used and refurbished items may show signs of previous use. Any testing, inspection or certification carried out on an item will be described in the quotation; nothing else should be assumed.
Prices, currencies, quotations and taxes
Where a price is shown, it is in the currency displayed and excludes shipping unless stated. Where no price is shown, the product is available on quotation.
Quotations are valid for the period stated on them. Prices may change before an order is accepted, for example because of supplier costs or exchange rates. Applicable taxes, including UAE value added tax where it applies, will be shown in the quotation or at checkout. Import duties and taxes in the destination country are explained in our Shipping Policy.
Orders and order acceptance
Submitting an order request through the website is an offer to buy. It does not create a contract. A contract is formed only when we confirm acceptance of your order in writing, usually by email, after confirming price, availability, condition and shipping. We may decline an order, for example where a product is unavailable, information is incorrect or the order would breach applicable law.
Payment
Payment methods and terms are stated in your quotation or order confirmation. We do not ship goods before payment has been received in accordance with the agreed terms. We never ask you to send card details by email.
Shipping and delivery
Shipping arrangements, costs and estimated delivery times depend on the product, destination and agreed quotation. Delivery dates are estimates unless we expressly agree otherwise in writing. See our Shipping Policy for details.
Cancellations and amendments
If you need to change or cancel an order, contact us as soon as possible. We will try to accommodate changes, but once an item has been sourced, ordered from a supplier, prepared or shipped, a change or cancellation may not be possible or may incur costs, which we will tell you about before proceeding.
Returns, refunds and warranties
Returns and refunds are handled under our Return & Refund Policy. Any warranty that applies to a product will be stated in the quotation or order confirmation. Where no warranty is stated, we do not give one beyond what the law requires. Nothing in these terms limits rights you have under law that cannot be excluded.
Technical suitability
You are responsible for confirming that products are suitable for your intended use and are installed, commissioned and maintained by competent personnel in line with the manufacturer's instructions, classification society requirements and the flag state rules that apply to your vessel. Our staff can share the information we hold about a product, but this does not replace professional engineering judgement.
Intellectual property
The content of this website, including text, layout, graphics and our own photographs, belongs to Elektro Marine LLC or its licensors. You may view and print pages for your own business use. You may not copy, republish or exploit our content without written permission.
Manufacturer names, product names and trademarks belong to their respective owners. Their use on this website identifies products and does not imply endorsement, partnership or authorised-distributor status unless we state this expressly.
Acceptable use
You must not misuse the website, including by submitting false information, attempting unauthorised access, interfering with its operation, sending spam or automated requests, or uploading malicious content.
External links and third-party services
The website may link to or rely on services run by others. Our Third-Party Policy explains how we handle these.
Limitation of liability
To the extent permitted by applicable law, we are not liable for indirect or consequential loss, including loss of profit, loss of hire, off-hire or vessel delay, arising from use of the website or the products supplied. Where liability cannot be excluded, it is limited to the extent permitted by law. Nothing in these terms excludes liability that cannot lawfully be excluded, such as liability for fraud.
Events beyond our control
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, war, civil unrest, port closures, carrier or customs delays, supplier failures, epidemics, sanctions or changes in law. We will tell you as soon as practicable if such an event affects your order.
Applicable law and disputes
These terms, and any dispute arising from them, are governed by the law and dispute-resolution arrangements stated in your quotation or order confirmation. We encourage you to contact us first so that we can try to resolve any concern directly.
Changes to these terms
We may update these terms from time to time. The version published when you place an order request applies to that order.
Contact us
Elektro Marine LLC
Email: info@elektromarine.com
Phone: +971 58 525 1242
Address: Warehouse 3 - 4, Plot 61H2, Block I, Al Hail Industrial Area, Fujairah, UAE